Arketa

<a href="https://app.intercom.com/a/apps/t5q6yemg/articles/articles/5071332/show" rel="nofollow noopener noreferrer" target="_blank">How to check a student into class</a>

<a href="https://help.sutrapro.com/en/articles/5509425-new-student-flow-how-to-add-purchase-and-check-them-in-for-class">New student flow: How to add, purchase and check them in for class</a>

<a href="https://help.sutrapro.com/en/articles/5507472-how-to-send-a-student-a-liability-waiver">How to send a student a liability waiver</a>

<a href="https://help.sutrapro.com/en/articles/5567347-view-vaccination-records-of-your-students">How students can add vaccination records</a>

<a href="https://help.sutrapro.com/en/articles/5247971-how-do-i-refund-a-customer">How to refund a student</a>

<a href="https://app.intercom.com/a/apps/t5q6yemg/articles/articles/5072341/show" rel="nofollow noopener noreferrer" target="_blank">How to purchase a drop-in class</a>

<a href="https://app.intercom.com/a/apps/t5q6yemg/articles/articles/5072341/show" rel="nofollow noopener noreferrer" target="_blank">How to purchase a package/membership</a>

<a href="https://help.sutrapro.com/en/articles/5357274-getting-started-with-retail">How to purchase a retail item</a>

<a href="https://help.sutrapro.com/en/articles/4656068-how-to-cancel-or-erase-a-class">How to cancel class</a>

<a href="https://help.sutrapro.com/en/articles/4656065-how-do-i-edit-a-class">How to change the class instructor</a>

<a href="https://help.sutrapro.com/en/articles/4656065-how-do-i-edit-a-class">How to change zoom link or class location</a>

Instructor / Front Desk Training walk thru:

Bookmark this hot sheet for the most commonly asked questions when checking and adding students into class

Behind the Desk! Frequently Asked Questions

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CHECKING IN

PURCHASES + REFUNDS

SUBBING + CANCELLING CLASS

Instructor / Front Desk Training walk thru: