Transactional Emails
Type of Email | When is the email sent out | Where you can configure this email |
Confirmation emails in-person | After any class booking | |
Confirmation emails livestream | After any class booking | |
Reminder emails in-person | 1 hour before class starts | Same as confirmation emails |
Reminder emails livestream | 45 minutes before class starts | Same as confirmation emails |
Pricing confirmation email | After pricing option is purchased | |
Community confirmation email | When community offering is purchased |
|
Receipt | After any purchase |
 |
You can learn how to set these up here.
Promotional Emails
Can be found in "Marketing --> Emails"
Name | When is it sent |
First visit | 30 minutes after first livestream/in-person visit. |
Class Package: Low | Immediately when class pack remaining goes from 2 to 1. |
Class Package: Expiring | 7 days before package expires. |
Canceled Subscription | When a client cancels a subscription |
New Account | When client creates an account or you add them to your client list. |
I Miss you | When a student hasn’t interacted in 30 days. Sent maximum 2x per year. |
Happy Birthday | One day before a student's birthday. |
How to set up promotional emails
Go to "Marketing --> Emails"
Turn on the toggle or tap the pencil icon to edit
3. Update subject line and body and click "Save changes"
4. Toggle on "Enable Email"
Do I receive these emails also?
Yes, Arketa also sends you a copy of many of these emails! To configure these for promotion emails edit any email and look for the toggle for "CC Business Owner"
