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Team + Studio Help Center

Bookmark this hot sheet for the most commonly asked questions to manage your dashboard after you launch
RachelLea Fishman avatar
Written by RachelLea Fishman. Updated over a week ago

CHECKING IN

How to check a student into class

New student flow: How to add, purchase and check them in for class

How to send a student a liability waiver

SCHEDULE

How to cancel class?

Schedule windows & cancellation policy

How to change the instructor?

PACKAGES & SUBSCRIPTIONS

How to add a class credit to your student's account?

How to edit a student's class pack?

Edit a student's renewal date

Subscription settings, payment plans & contracts

How to edit or decrease/increase pricing?

How to pause a subscription?

How to cancel a students subscription?

What happens if my client's credit card fails?

EMAILS

What email notifications & reminders does arketa send out?

What's the testimonial tab and review email?

Can I customize the confirmation email by class type?

REPORTS

Reports Overview

PRODUCTS

Getting started with retail!

Have more questions? Send us a message πŸ‘‹ in the chat bubble on the bottom right hand corner of the screen.

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