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Why was a client's invoice prorated?
Why was a client's invoice prorated?
Updated over 2 weeks ago

What is a proration

Proration can happen if you set a future cancellation date on a subscription and it is before the final billing date.

Example of a proration

A client's subscription renews on the 1st of every month

On December 6th I set a cancellation of Jan 15th then invoice would prorate for Jan 1st- 15th of January. This is because the client would be charged on the 1st of the month (as normal), but not for the entire billing cycle.

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