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List of Handlebars for Transactional Emails

Updated over a week ago

Available in most message types:

{{partnerLogo}}
Partner logo URL. Defaults to the Arketa logo if none is set.

{{instagramLink}}
Partner Instagram profile URL.

{{facebookLink}}
Partner Facebook profile URL.

{{xLink}}
Partner X or Twitter profile URL.

{{pinterestLink}}
Partner Pinterest profile URL.

{{youtubeLink}}
Partner YouTube profile URL.

{{linkedinLink}}
Partner LinkedIn profile URL.

{{podcastLink}}
Partner podcast profile URL.

{{vimeoLink}}
Partner Vimeo profile URL.

{{applemusicLink}}
Partner Apple Music profile URL.

{{tiktokLink}}
Partner TikTok profile URL.

{{spotifyLink}}
Partner Spotify profile URL.


Client information

{{clientFirstName}}
Client first name.

{{clientLastName}}
Client last name.

{{clientEmail}}
Client email address.

{{clientReferralCode}}
Client referral code.

{{clientReferralLink}}
Client referral link.

{{clientReferralAmount}}
Formatted referral reward amount.

{{waiverLink}}
Client waiver link.


Booking (Class Confirmations, Reminders, Etc.)

{{classContentLink}}
Class or content URL such as Zoom or livestream link.

{{instructorName}}
Class instructor name.

{{classStartDateTime}}
Class start date and time.

{{classEndDateTime}}
Class end date and time.

{{cancelReservationLink}}
Link to manage or cancel reservation.

{{customerReviewUrl}}
Link for the customer to leave a review.

{{classCheckoutUrl}}
Checkout URL for the class.

{{timeToClass}}
Time until class, for example “in 24 hours.”

{{addToGoogleCalendarLink}}
Add to Google Calendar link.

{{addToAppleCalendarLink}}
Add to Apple Calendar link.

{{classCheckoutConfirmation}}


Preparation or confirmation notes

{{locationName}}
Location name, address, or “Livestream.”

{{spotName}}
Reserved spot name.

{{emailConfirmation}}
Service level email confirmation content.

{{previousInstructorName}}
Previous instructor name if changed.

{{schemaOrgEventMarkup}}
Schema.org event markup for Gmail.

{{recurringClasses}}


For recurring classes

Booking Notification (Service Waitlist, Time Changes)

{{serviceName}}
Service name.

{{serviceDescriptionHTML}}
Service description in HTML format.

{{serviceImages}}
Service images.

{{serviceDuration}}
Duration in minutes.

{{serviceInstructorName}}
Instructor name.

{{roomName}}
Room name.

{{resourceName}}
Resource name.

{{locationName}}
Location name.

{{locationMapLink}}
Map link.

{{serviceBookingUrl}}
Booking URL.

{{newStartTimes}}
Array of new start times.

Purchase

{{purchasedProduct}}
Product or offering name.

{{productDescription}}
Product description in HTML format.

{{productImage}}
Product image URL.

{{created}}
Purchase date, formatted.

{{purchaseConfirmationEmailBody}}
Custom confirmation body in HTML format.

{{termsLink}}
Link to offering terms.


Gift Card

{{discountAmount}}
Gift card amount, formatted.

{{created}}
Creation date, formatted.

{{giftCardImage}}
Gift card image URL.

Document (For Example, Waiver)

{{liabilityWaiverLink}}
Link to waiver document.


Payment Receipt

{{paymentId}}
Payment ID.

{{total}}
Total amount.

{{datePaid}}
Date paid.

{{paymentMethod}}


Payment method such as card or SEPA.

{{fees}}
Fees.

{{subtotal}}
Subtotal amount.

{{discount}}
Discount amount.

{{promoCode}}
Promo code used.

{{credit}}
Account or gift card credit applied

{{shipping}}
Shipping amount.

{{taxes}}
Taxes.

{{refunded}}
Refunded amount.

{{netAmount}}
Net amount after fees.

{{products}}


Products including name, quantity, price, and total.

{{fileUrl}}
PDF receipt URL.

{{fileName}}
Receipt file name.

Stripe Invoice

{{amount}}
Invoice amount.

{{billingReason}}
Billing reason.

{{products}}
Products or services on the invoice.

{{paymentUrl}}
Stripe payment URL.


Bank Account Payment Failed

{{id}}
Payment ID.

{{total}}
Total amount.

{{datePaid}}
Date paid.

{{paymentMethod}}
Payment method.

{{fees}}
Fees.

{{subtotal}}
Subtotal.

{{discount}}
Discount.

{{credit}}
Credit applied.

{{shipping}}
Shipping.

{{taxes}}
Taxes.

{{refunded}}
Refunded amount.

{{products}}
Products including name, quantity, price, and total.

{{purchaseConfirmationEmailBody}}
Custom confirmation content.

{{paymentUrl}}
Payment URL.

Retail Order

{{products}}
Products including name, description, image, and quantity.

{{totalItems}}
Total item count.

{{itemsLabel}}
“Item” or “Items” label.

{{purchaseDate}}
Date of purchase.


Task Created

{{tasksUrl}}
Link to tasks.

{{instructorName}}
Assigned instructor.

{{taskDueDate*}}


Due date fields- varies by configuration

{{messages}}
Message thread in HTML format.

{{conversationUrl}}
Link to conversation.

{{clientName}}
Client name.

Note: If you want the Confirmation Email from a Community to show in the Community purchase confirmation email, use the handlebar {{purchaseConfirmationEmailBody}}

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