What is a handlebar
Handlebar syntax enables you to customize your email templates by inserting customers' names and other data, making each message relevant to the individual recipient. When you add in a handlebar, then the system will auto-fill that information when sending the communication.
For example, if you enter in the handlebar {{clientFirstName}}, then the system will autofill the email with the customer's first name from the client profile. This is a really cool tool to use to make each communication personalized to every client 🤩
Where can I use a handlebar
Handlebars can be used in certain email subject, email body, or text reminders of transactional emails
How to use a handlebar in the email subject
Click on "+ Insert":
Enter the handlebar you want to use from the dropdown and it will show up automatically in the subject line 🥳
How to use a handlebar in the email body
Go through the initial Setup of the Transaction Email
Under the "Content" section, click on "Insert" in the top-right
Select a handlebar that you would like to add to the body of the email from the list
The handlebar will automatically be copied and you will see a green pop up saying "Copied to clipboard"
Paste it where you would like to appear in the email 🥳
How to use a handlebar in text message
Toggle "send text message with email" to on
Click on "+ Insert":
Enter the handlebar you want to use from the dropdown and it will show up automatically in the text message field 🥳