You can see a lot of great information for a Broadcast that is sent through Arketa.
How to view details of a Broadcast:
Go to Broadcasts and click on the live Broadcast that you want to review
You will see two tabs:
Overview: See email preview, action type (email or push notification), subject, and date sent
Recipients: List of clients, date sent, email address, and status of each recipient's email/push notification
Note: The details will only appear for live Broadcasts and it will show the status for each recipient 😊
Frequently asked questions
What does each recipient status mean?
Opened - The recipient opened the email
Delivered - The email was delivered to the recipient
Sent - The email was sent to the recipient
Bounced - The email bounced back
How do I view the overall status of my Broadcast?
You will see the total Sent, Opened, Clicked and Converted status listed next to each Broadcast.
Sent: The message was sent to the client but they have not seen it
Opened: The message was clicked on and opened by the client
Clicked: A element of the notification was clicked on
Converted: A purchase was made! 🥳