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Late cancel / No-show Report
Updated over 3 months ago

Columns

Column

Description

Student name

Name of the client that was entered in Arketa

Student email

Email associated with the client

Class name

Name of the class that the client late canceled or no-showed for

Class time

Time of the class

Status

The status of the late cancel/no show fee being applied and lets you know when the fee occurred

Reservation type

How the client booked the class - subscription, pack, challenge - with the name of the pricing option

State

This shows whether or not the client has been charged the fee


Actions

Action

What does it do

"$" - charge client

Charge the client the fee for a late cancel/no-show based on your businesses policy

"x" - waive fee

Waive the fee that is charged for a late cancel/no-show


Exporting report

You can export this report by going to the report and selecting "Export CSV" and you will see the report downloaded to your desk top!

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