Tap on the ... next to the client
Tap on the action below to cancel, delete, or late cancel the client
How to cancel reservation
Select ... next to the client
Select cancel reservation
Select to cancel the client with or without a refund
Select Cancel Reservation
Your client will receive an email confirming their reservation has been cancelled
How to delete reservation
Select ... next to the client
Select delete reservation
Select Yes, I'm sure
Your client will not receive an email of this deletion and this action cannot be undone.
How to late cancel reservation
Select ... next to the client
Select late cancel reservation
Select Yes, I'm sure
Your client will be added to the late cancel no show list. If you have automatic penalty charging they will be subject to the automatic charges.
How to mark a client as a no show
By not checking in your client to class, they are automatically tracked as a no show.