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Update your login email, name or phone number
Update your login email, name or phone number
Updated over a week ago

How to edit admin account email

You can edit your login email, first/last name or phone number through your Arketa dashboard by following the steps below:

  1. Click on your profile picture in the bottom left side of the dashboard and select the gear icon. Linked here

  2. Edit email, name or phone and click "save"

You can also click on the link below to go directly to the Account Settings page:


Help! I'm unable to edit my email as I'm seeing the error message "this email is unable to be used"

If you have receive message that your email is already in use, then you can take the following steps to update your email:

  1. Log into your original account that has the email attached.

    1. If you use Arketa as a consumer: For example, if you used Arketa as a client to book classes, then you should log into that account first to change the email

    2. If the email is used as a team member on another dashboard:

2. Update the email on your account under Account Settings:

Tip: If you only have one email, you can add "+old" or "+1" to the email login you no longer use in order to use the same email, for multiple accounts.

  1. Example: My email is samantha.h@gmail.com and I want to use it to log into two different accounts. I could use samantha.h@gmail.com and samantha.h+1@gmail.com

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