Features within the Inbox
Emojis in the Inbox
Add personality and warmth to your messages with emojis — perfect for quick reactions or celebratory notes.
AI in the Inbox
Draft responses faster with built-in AI assistance. Save time, improve tone, and never get stuck on what to say
Image Support
Share images directly in the inbox to make your communication more visual and impactful.
Quick Replies
Set up and send pre-built responses in a single click — ideal for FAQs, confirmations, or common client questions. Quick replies used through the Inbox will sent via text to the client.
There are two ways to add a Quick Reply:
Go to Inbox, click into a thread, select the ⚡️ icon and select "+":
Settings > Communications > Quick Replies > Add Quick Reply
Note: The Inbox is included with our Marketing Suite add-on! If you're interested in learning more, reach out to our support team!