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Failed Payments Report
Updated over 3 months ago

Columns

Column

Description

Amount

Price of the purchase

Status

Status of the payment (canceled, disputed, failed, incomplete, needs response, partial refund, processing, refunded, requires action, requires capture, requires payment method, requires confirmation, succeeded)

Date

Date of the payment

Description

Description of the payment

Customer

Customer that made the purchase

Location

Business location where the purchase was made

Email

Email of the client

Category

The type of purchase (bundle, class pack, community, drop in, gift card, invoice, penalty, rental, retail product, subscription, tip, "other")

Payment ID

ID associated with the payment

Currency

Currency that the client's payment was in (USD, CAD, etc)

Total Refunded

The amount that was refunded to the client

Net sales

Net sales is the total revenue a company earns from payments, minus returns

Seller name

Name of the team member/staff that sold the product

Transaction fees

The transaction fee associated with your arketa subscription

Tax

The tax on the product sold

Source

How the payment was made - Point of sale, Widget, invoicing, etc

Payment type

How the client paid for the purchase (cash, card)


Report Settings

Filter

Description

Date ranges

Select date time frame that you would like to view data for

Amount

Filters such as "greater than," "less than," and "equal to" and more!

Category

The type of purchase (bundle, class pack, community, drop in, gift card, invoice, penalty, rental, retail product, subscription, tip, "other")

Customer

Search for a specific customer and view information only related to that client - you can add multiple clients in the filter!

Seller name

The person that works at your business that sold the product - you can add multiple in the filter!

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