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Refunds Report
Updated over 3 months ago

Column

Column

Description

Amount

Amount of the original purchase

Status

Status of the refund (canceled, disputed, failed, incomplete, needs response, partial refund, processing, refunded, requires action, requires capture, requires payment method, requires confirmation, succeeded)

Date

Date of the refund

Description

Description of the purchase that was refunded

Customer

Customer's name

Category

The category of the refund - payments, fees, penalty, etc

Email

Email of the client

Payment ID

ID of the original payment

Currency

The currency that the refund was issued in (USD, CAD, etc)

Total refunded

Total amount refunded

Net sales

Net sales is the total revenue a company earns from payments, minus returns

Seller name

Name of the team member/staff that sold the product

Transaction fee

The transaction fee associated with your arketa subscription

Tax

Tax that was applied to the purchase

Location

Studio location of the original purchase

Source

Source of the original purchase (app, widget)


Filters

Filter

Description

Date range

Select date time frame that you would like to view data for

Amount

Filters such as "greater than," "less than," and "equal to" and more!

Category

The type of purchase (bundle, class pack, community, drop in, gift card, invoice, penalty, rental, retail product, subscription, tip, "other")

Customer

Name of the customer - you can add multiple to this filter!

Total refunded

Filters such as "greater than," "less than," and "equal to" and more!

Net sales

Filters such as "greater than," "less than," and "equal to" and more!

Seller name

Name of the team member/staff that rung up the original sale

Tax

Filters such as "greater than," "less than," and "equal to" and more!

Source

The source of the payment (app, e-commerce, invoicing, migration, POS, widget, other)

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