What is a service
A service type refers to the different styles or practices offered at your business. Arketa splits up these types by Classes, Appointments and Events and also allows you to build categories of services to make them easier to search and find.
Building out a service allows you to quickly schedule all of your classes and privates in a faster and more seamless way.
One you add a service type, you can schedule out a class or private session from the Classes tab of your dashboard.
What does each column mean on the table
Name | Name of the service |
Status | Active - the service has scheduled classes Inactive - the service does not have scheduled classes Ending on X/XX - date the service runs until |
Category | The service category (yoga, pilates or group classes, workshops etc.) |
Instructors | All eligible instructors who teach that class |
Locations | # of locations the class is taught at |
# | How many instances of that class are scheduled |
... | Action sheet to schedule, duplicate, edit and delete services |
How to add a category
Tap New Category in the upper right hand corner.
Type in the category name and click save changes
How to add a service type
Tap New Class Type
Add the following fields for your service and click save changes.
Name The name of the class
Description A short description on what this service includes
Experience type: Class, Appointment, Event: Where you would like the service to appear on your offerings
Category: How you would like to organize this class. i.e if you have 5 yoga classes and 3 pilates classes you may do categories by class type.
Format: In - Person, Virtual: Location of the class
In-Person: Permanet location or popup
Virtual: Zoom integration or livestream link
Pricing Option: How much a single class costs
Number of credits: How many credits you would like a class to cost. Note: This is only to be used if you'd like for a class to cost more than a single item from a package/membership.
Who can see this class: If you'd like to make the class public or private
Duration: Length of class in minutes
Capacity: How many students can register for class
Buffer Time (For privates only): Time you would like in between sessions
Location(s): Which locations offer this class
Available rooms: Which rooms this class is taught in
Eligible team members: How many team members can teach this class
Checkout confirmation: Checkout confirmation page for class
Preview Image: Image for class sent in your confirmation emails
Class filters: Collect information if this template becomes a video
Workout types
Area of focus
Intensity
Equipment
How to Manage Service Types
| Delete | Deletes the service. Keep in mind deleting a service template does not erase any classes in which the service is scheduled. |
| Duplicate | Allows you to duplicate the instance |
| Edit | Tap this icon to edit any information about the service. Editing the service will edit any classes already scheduled using this service. |
| Schedule classes | Allows you to schedule specific dates/times that this service is offered. |