What is the difference between a Class, Event, and Appointment?
Class: Any group session built as a Class in your Service Types and live on your schedule. Classes will be included in any Packages, Subscriptions, or Bundles that include "All Classes".Subscriptions (memberships) in Arketa can also be configured to apply to both Classes and Appointments, offering flexibility for various services.Classes are intended for group sessions where multiple clients can book the same scheduled event. These appear on the public schedule and are ideal for group yoga, fitness classes, or workshops.
Event: Anything created as an Event in your Service Types and is live on your schedule. By default is drop-in only. Cannot be redeemed by classes, packages or memberships.
Appointment: Appointment: Designed for one-on-one services or private sessions. These are booked based on instructor availability and are not displayed on the public group class schedule. Instead, they are accessed via a private scheduling link or through the client’s profile. Examples include private training, consultations, or sauna sessions with optional guest invitations.Waiver collection and participant sign-up flows work seamlessly for both Appointments and Classes, allowing you to collect participant details and waivers efficiently.For unique offerings like sauna sessions or other private services, configure them as Appointments to ensure privacy and allow for optional guest invitations.For private one-on-one lessons or limited-access offerings, set them up as Appointments to ensure exclusivity and allow you to share a direct booking link with specific participants. If the private session involves multiple attendees booking into the same event, consider setting it up as a Class.
