Are your appointment time(s) not displaying as you'd like them to? We're here to help! Below is a quick checklist of ways to troubleshoot your calendar.
If you are still running into issues send us a live chat and we can help you :)
Scheduling Conflicts: Customers might be attempting to book appointments during times that have been marked as unavailable. The most common reasons for this are
Blocked time slots
Unavailable business hours.
Room or Resource Unavailability: If a specific room or resource required for a class or appointment is already booked or unavailable, it will not be shown as available for new bookings during that time.
Instructor Availability: If the fitness instructor or trainer needed for a particular session is not available at the selected time, the availability for that session will not be displayed to customers.
Service Availability: While the room is available, you have not set up the service that you are trying to book to be offered in that specific room.
Time Zone Issues: Scheduling was set up in the wrong timezone setting.
Booking Windows: If you have set up limited booking window, customers may not see availability beyond a certain time frame.
Special Events or Holidays: Availability may be modified or restricted during special events, holidays, or facility maintenance periods.
Customer Membership or Access: Some availability might be reserved for specific membership levels or restricted to certain groups of customers.