Expired Credits: If a membership credit expires before the class start time, even on the same day, the system will not apply the credit and will prompt for payment. Ensure credits are valid at the time of booking.

Future Start Dates: If a membership’s start date is set in the future, the system will treat the booking as unpaid until the membership becomes active. Clients should wait until the activation date to book.

Advanced Access Settings: Restrictions like "Restrict credit redemption to current billing period" can prevent booking classes in future billing cycles. Adjust this setting to "No" to allow bookings beyond the current period.

Class Template Applicability: Memberships may be configured to apply only to specific class templates. Update the membership’s settings to include all relevant class templates to avoid payment prompts.

Multiple Accounts: Clients may accidentally log into the wrong account. Verify the account being used and ensure it holds the active membership. If duplicates exist, merge the accounts to prevent future issues.

Terms and Conditions: If a client hasn’t accepted the Contract Terms and Conditions, the system may block booking. Ensure they agree to the terms to enable the booking option.

Pending Payments: If a membership renewal payment is still processing, the membership will not appear as a payment option. Once the payment is settled, the membership will be recognized.

Expired Bundles: Bundles included with memberships may expire even if unused. Update the expiration date or resell the bundle to reactivate it.

Exhausted Credits: If a subscription or pack has no remaining credits, the system will prompt for payment. Add credits or renew the subscription to resolve this.

Virtual-Only Classes: If a class is set to "Membership Only" and no single-session pricing is available, non-members will be prompted to purchase a membership. Add a single-session pricing option or adjust the payment type to "Paid" to resolve this.

Unlimited Memberships: Ensure unlimited memberships are configured to apply to all relevant class templates. If not, the system may prompt for payment.