Arketa Help Center

Client Management and Loyalty

Learn how to view history and manage payment options for clients.

55 articles

Early Booking Privileges

Client having trouble resetting their password?

Automatically Resolve Unpaid Reservations

Manage Customer Profile

How can I merge client accounts?

How can client's use credits on their account?

E-signature for Liability Waivers

Uploading Documents to Client Profile

Client Timelines

Client Notes_{3 articles}

Client forms and fields_{3 articles}

Getting Started_{8 articles}

View reservation history

Modify, cancel or delete reservation

Create reservation from the client profile

How to send email receipts

Refund a customer

Add or remove from account balance

Difference between purchases and invoices

How do invoices work

Payment Statuses

Resolving unpaid client reservations

How do I change the currency clients are charged in?

How do I report VAT taxes (UK)?

Credit Card Management_{6 articles}

Penalties_{1 article}

Packages and Subscriptions

How to purchase pricing option (package, membership etc.)

How to create a Bundle!

Packages, subscriptions and bundles overview

Packages_{1 article}

Subscriptions, memberships and bundles_{4 articles}

Troubleshooting

Client has not paid but has access to class

Why can’t a customer book a class?

Customer Profile

Customer erase their own account

How to add pronouns

What are milestones?