Add-on for services prior to check-out
You can add additional items to be shown at check out for clients to add to a service/appointment when booking.
Note: This feature is available on the web. Coming soon to the custom mobile app!
Adding an item
Add-ons are designed to extend the duration of a service/appointment/session and/or adjust the price your client will be charged.
Go to Setup > Service Types > Session/Appointment/Private
Click on Manage Add Ons and select Add New
Fill in the following information:
Click "Save"
Right now, retail items are not tracked within the retail inventory and add-ons will not check the availability or block availability for another room.
How to add an item to a client's account after appointment/service is booked
Once appointment is added, then add-on cannot be added to the reservation. In this instance, you can:
Retail item: Sell the individual retail product to the client through the POS.
Additional service: Add a service type for the add on service - IE: 10 minute hot stone service.
How to select items to be presented post check-out in the Mobile App
You can select items in Retail to present to clients as an add-on product. This is a great way to present additional retail items to clients after check out such as water bottles, swag, yoga mat or so much more!
Go to Beyond Classes > Retail Items
Select a retail item that you would like to show after check out
On the right-hand side, select "Add-on purchase" and "On your website"
Click "Save Product"
Next, go to:
Sales Channel > Mobile App
Ensure the "Shop" tab is turned on then click Save:
Note: This feature is available on the Mobile App experience. To learn more about the Arketa Branded App, reach out to the amazing Support team!
How do clients see "add-on" products after check out in the mobile app?
Once a client books, they will be presented with the an additional screen "Buy an add-on"
Clients will be presented with all "add-ons" and also be able to select retail from other categories:
Once a client adds a new product, then they will click into the Cart and check out:
Note: You can select if you want items available for pick up, shipped or both options by going to Sales Channel > Website Integration > "Online Shop" selecting Pick Up Enabled, Delivery Enable or select BOTH!