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How do clients book for a guest?

How to set up buy for a guest. Allow clients to book for their friends

Updated over 2 weeks ago

You can let clients book classes for friends or loved ones through Arketa 🥰

Setting up "Buy for a Guest"

First, you must turn on the the option to allow clients to book for friends and you can do this through Settings > Business Settings. This will enable "Drop-ins" to be purchased for a guest

To allow clients to use packages & subscriptions, please visit Pricing Options.

  1. Click on the three dots, then Edit

  2. Scroll down to Advanced Access Settings and select "Allow Guest Usage"

  3. Click Save Changes & Make Active

Client view - booking through the mobile app:

Clients will see the option to book for themselves or a guest:

If they are booking for a new client, then an account will be automatically created for them in Arketa!

Client view - booking through the Widget

Clients will see the option to book for themselves or a guest:

If they are booking for a new client, then an account will be automatically created for them in Arketa!

Studio view - point of Sale in Arketa:

  1. Click on "New Sale"

  2. Enter the client that will pay for a friend 🥳 then, click on the + Icon

  3. Add the client (↪paying for) then it will look like this:

Studio view: class Check-in Screen:

  1. When you're in the class, go to Add New Client in the top right

  2. Select the client that will pay for a friend

  3. Enter the payment details and you will add the friend on the next screen below:

Then you will enter in the friend's name and you can always add more items:

Guest Bookings: modifications or cancelations

Once a client books a guest, then the guest's information will be added to your client list!

The reservation will be available in the guest's new account so they can manage it by logging in with their email

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