All Collections
Pricing Options
Managing Pricing
Can I make all classes non-refundable?
Can I make all classes non-refundable?
Updated over a week ago

Yes, you can establish a policy to make all classes non-refundable by configuring your settings.

  1. Ensure Classes are Credit Only

  1. Ensure that all your services are categorized as packages or subscriptions exclusively. This ensures that if a cancellation is provided, only a credit will be returned to your account.

    • Create a class or appointment

    • Go to pricing settings

    • Select Pricing options --> Package & Subscription Only

2. For those with advanced booking windows

Keep in mind by default all classes are non-refundable.

Additionally, you can set your booking windows so that the cancellation option becomes unavailable at the same time the class opens. This setup prevents clients from canceling online, effectively enforcing a non-refundable policy for your classes.

Did this answer your question?