Video commenting

Turn on commenting on your video library

Updated over a week ago

Comments are the perfect way to build community for your customers. You can turn-on comments to create community between members of the community + receive feedback. By default comments are turned OFF.

Currently only members with access to the video can read + post comments.

You also have the power to view + delete comments from your dashboard or directly from the video player.

How to turn on video commenting for your video library

To turn on commenting tap on client list --> comments or go here.

How clients can write comments.

When your video is unlocked, members can post a comment under each video or add a reply.

How to manage + moderate comments

You can view + delete comments from your video directly on the player (see image above) or from your dashboard. Tap on view or delete to view a comment or remove a post if it's not within your business guidelines.

How to manage + moderate comments from the video player

How to turn on video commenting for a community

To turn on commenting tap on community tab --> community name --> settings or go here.

Tap on the check next to video commenting. You can also turn on a community forum here.

Frequently asked Questions

Will comments show on community videos?

Yup!

Can I add a comments section to communities or a forum?

Yes! You can do this under the communities tab in the settings.

Can I reply to comments?

Yes! Tap on reply underneath the comment of the video.

Did this answer your question?