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The Old Arketa FAQ Library: app.arketa.co
Client Management
Client Management
How to update your student's class packages, subscriptions + more!
18 articles
Manage Customer Packages and Subscriptions
How do I cancel a student's subscription?
Edit a student's class pack
My client is being asked to pay but it should be free.
Manage Customer Payments
Charge your client for a package/offering
Subscription Management
How to add $ credit to your clients account
Add a class credit to your student's account
How do I refund a customer?
Automate Late Cancel and No Shows
Mange customer information
Managing your customer profile
Custom Fields on client profile
Build Custom Forms
How to sent student waiver of liability
How do I add my pronouns to my Arketa profile?
Add and Manage tags
Getting started with tags
Customer Troubleshooting
Reset a customer's password
Updating + merging client email address
Client hasn't paid but has access to classes