General Questions - For Students Taking Class!

Share this help page on your website or directly with students to provide them with world-class support

14 articles in this collection
Written by RachelLea Fishman, Josh, and Coco

I'm on a waitlist, what can I expect?

As a student you have the option to join that waitlist and hope for a spot to open up!

Written by Coco
Updated over a week ago

How do I update my email as a student?

You can update your email address from your account page

Written by RachelLea Fishman
Updated over a week ago

How do I login?

Login to your business owner's website to checkout for purchase

Written by RachelLea Fishman
Updated over a week ago

How do I view my previous purchases & programs?

Conveniently find your programs in your purchases list!

Written by RachelLea Fishman
Updated over a week ago

How do I receive a receipt?

For those who would like a formal receipt for class

Written by RachelLea Fishman
Updated over a week ago

Troubleshooting

Help! I can't login

Are you a client trying to access your account. This one is for you.

Written by RachelLea Fishman
Updated over a week ago

How to book twice as a customer

Book a class a second time to purchase for a friend

Written by RachelLea Fishman
Updated over a week ago

Where do I find the link for class?

Easily find your Zoom link or in-person location for class.

Written by RachelLea Fishman
Updated over a week ago

How do I sign up for classes?

Signing up for class has never been easier

Written by RachelLea Fishman
Updated over a week ago

Will I receive a class reminder?

Written by RachelLea Fishman
Updated over a week ago

How can I reschedule class as a student?

Modify your booking reservation

Written by RachelLea Fishman
Updated over a week ago

How to cancel my reservation

How does a student cancel class?

Written by RachelLea Fishman
Updated over a week ago

Cancellations

How to cancel a subscription as a student

How does a student cancel a subscription?

Written by Josh
Updated over a week ago

What can I do on the app as a student?

Written by RachelLea Fishman
Updated over a week ago