Arketa

RachelLea Fishman

How to update your student's class packages, subscriptions + more!

Cancel a student's subscription from your instructor dashboard

How to change how many classes a student has remaining in their pack

Try these troubleshooting tips if clients are being prompted to pay but shouldn't be!

Purchase offerings on behalf of your student to save time and make everyone's life easier!

You can now edit renewal dates, pause membership, and adjust pricing all from the client page!

Provide courtesy credits to your clients accounts

Learn how to give a customer a full or partial refund

As a business owner you can track and charge for late cancellations and no shows for classes, events and private sessions

You can now edit the name, phone number, birthday and client notest

How to collect phone, birthday, address on account creation

Add custom form fields to learn more about your clients in group classes, communities, privates and more!

Tags are a great way to personalize the user experience

Most client data you can adjust from the Customer Profile page!

An article to help you manage outstanding charges and invoicing clients

Find answers and get help from Intercom Support and Community Experts